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24/09/23 12:22 PM IST

6th Edition of the ‘NeSDA

In News
  • Department of Administrative Reforms & Public Grievances (DARPG) has released the sixth edition of National e-Governance Service Delivery Assessment (NeSDA).
Major Findings
  • The August monthly report sets a baseline for number of e-services and mandatory e-services provided by States/UTs on NeSDA – Way Forward dashboard. It also underlines the saturation of e-services provided through the State’s/UT’s single unified service delivery portal.
  • 14,736 e-services are provided across States/UTs, which is an increase of 6.2% (869) services from July Report
  • 1,505 out of 2,016 mandatory e-services (56*36 States/UTs) are available, making saturation at 74.6%
  • Maximum number of e-services (5,502) lie in sector – local governance & utility services
  • 61% i.e., 22 out 36 States/UTs have achieved saturation of mandatory e-services in tourism sector. This is followed by environment sector 53% i.e., 19 out of 36 States/UTs
  • Jammu and Kashmir, Kerala and Odisha provide 100% of their services through their identified Single Unified Service Delivery Portal i.e., e-UNNAT (1028), e-Sevanam (911) and Odisha One (404), respectively
  • The Government of Bihar has launched a web-based Child Labour Tracking System (CLTS) which facilitates case management of rescued child labourers.
  • The Government of Gujarat has built Anubandham, that allows job seekers and job providers to connect through auto-matching, in a transparent and user-friendly manner
  • The Government of Rajasthan provides the single view of offerings of Rajasthan Single Sign On, Factories and Boilers Inspection Department, and the Government of India's Ministry of Labour & Employment, on a unified platform
  • The Government of Uttarakhand provides employment opportunity to the unemployed youth in Uttarakhand through Rojgar Prayag portal
About NSeDA
  • It is a periodic assessment intended to improve the effectiveness of States/Union Territories and the Central Government in delivery of their online services to citizens.
  • It is released by Ministry of Personnel, Public Grievances and Pensions.
  • In this assessment, the service portals were evaluated alongside their parent Ministry/portal Department's in this project.
Source- PIB

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