Sign In
Learn bits
Polity & Governance
Mahesh

01/02/23 07:54 AM IST

Centre sets up three grievance committees to take up user complaints against social media platforms

In News
  • The Centre recently established three Grievance Appellate Committees based on the recently amended Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“IT Rules 2021”).
GAC Composition
  • Each of the three GACs will have a chairperson, two whole-time members from different government entities and retired senior executives from the industry for a term of three years from the date of assumption of office.
  • The First Panel: It will be chaired by the chief executive officer of the Indian Cyber Crime Coordination Centre under the Ministry of Home Affairs.
  • The Second Panel: It will be chaired by the joint secretary in charge of the Policy and Administration Division in the Ministry of Information and Broadcasting.
  • The Third Panel: It will be chaired by a senior scientist at the Ministry of Electronics and IT (MeitY).
Significance
  • The Grievance Appellate Committee (GAC) is a critical piece of overall policy and legal framework to ensure that Internet in India is Open, Safe & Trusted and Accountable.
  • The need for GAC was created due to large numbers of grievances being left unaddressed or unsatisfactorily addressed by Internet Intermediaries.
  • GAC is expected to create a culture of responsiveness amongst all Internet Platforms and Intermediaries towards their consumers.
  • The GAC will be a virtual Digital platform that will operate only online and digitally - wherein the entire appeal process, from filing of appeal to the decision thereof, shall be conducted digitally.
Functions
  • The GACs will adopt an online dispute resolution mechanism where the entire appeal process, from its filing to the final decision, will be done online.
  • Any person aggrieved by a decision of the grievance officer of a social media intermediary will be allowed to file an appeal to the GAC within a period of thirty days.
  • The GAC will have to deal with the appeal and resolve it within a month of receipt of the appeal.
Source- PIB

More Related Current Affairs View All

08 Sep

Rajasthan’s coaching centre Bill

'The Rajasthan Coaching Centres (Control and Regulation) Bill, 2025, is a significant piece of legislation passed by the Rajasthan Assembly to regulate and oversee the state's burg

Read More

28 Aug

IADT-1

'Recently, the Indian Space Research Organisation (ISRO) successfully carried out its first Integrated Air Drop Test (IADT-1), a crucial milestone in the preparation for the countr

Read More

28 Aug

H-1B visa changes

'H-1B visa changes 2025: United States Commerce Secretary Howard Lutnick called the popular H-1B visa program a “scam”, saying that American businesses should be focuse

Read More

India’s First Ai-Driven Magazine Generator

Generate Your Custom Current Affairs Magazine using our AI in just 3 steps