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Polity & Governance
Pradeep Kumar

22/06/21 09:00 AM IST

Consumer Protection (E-commerce) Rules, 2020

In news

Government seeks comments /suggestions on proposed amendments in Consumer Protection Act by 6thJuly 2021.

Details
  • Proposed amendments aim to bring transparency in e-commerce platforms and further strengthen the regulatory regime.
  • GOI has been holding series discussions with all the stake holders to strengthen the existing CPA in the light of these changes.
  • Various new ideas and suggestions came up and many of those have incorporated in the new Draft Consumer Protection Act.
The proposed amendments
  • Appointment of a Chief Compliance Officer,
  • Appointment of a “Resident Grievance Officer”,
  • Added “Cross-selling”
  • "Fall back liability”,
  • “Flash sale”,
  • Registration of e-commerce entities,
  • Noe-commerce entity shall allow any display or promotion of misleading advertisement whether in the course of business on its platform or otherwise.
Source: PIB

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