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Mahesh

24/05/22 08:27 AM IST

Digilocker services

In News 
  • In a major initiative to make Government services accessible, inclusive, transparent and simple, announced that citizens will now be able to use the MyGov Helpdesk on WhatsApp to access the Digilocker service.
Details 
  • This includes creating and authenticating their Digilocker account, downloading documents such as PAN card, driving license, vehicle registration certificate, among others, all on WhatsApp.
  • MyGov Helpdesk, will now offer a suite of services for integrated citizen support and efficient governance, starting with Digilocker services.
  • AIM- MyGov chatbot on WhatsApp aims to build a comprehensive administrative support system for citizens to access resources and essential services that are digitally inclusive.
  • The new service will enable citizens to access the following documents with ease and convenience, from the safety of their homes.
    • PAN card
    • Driving License
    • CBSE Class X Passing Certificate
    • Vehicle Registration Certificate (RC)
    • Insurance Policy - Two Wheeler
    • Class X Marksheet
    • Class XII Marksheet
    • Insurance Policy Document ( Life and Non life available on digilocker)
  • WhatsApp users across the country can use the chatbot by simply sending ‘Namaste or Hi or Digilocker’ to the WhatsApp number +91 9013151515.
Importance 
  • With almost 100 Million+ people already registered on Digilocker and 5 Billion+ documents issued till date, the service on WhatsApp will digitally empower millions by helping them access authentic documents and information, right from within their phones.
  • This is in line with the vision of PM Shri Narendra Modi to streamline and improve delivery of public services.
Source- PIB 

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