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Mahesh

24/12/22 08:55 AM IST

National Consumer Rights Day

In News
  • India celebrates National Consumer Rights Day on 24th December every year to spread awareness about consumer rights and responsibilities.
  • On this day the Consumer Protection Act, 1986 had received the assent of the president.
Historical Background
  • The exploitation of consumers has been quite common in India.
  • The problems were only aggravated by inflation and poor technology. Taking the repercussions in the account, the Consumer Protection Bill was passed in 1986.
  • And, under the Consumer Protection Act, 1986, December 24 was marked as National Consumer Day.
  • In 1991 and 1993, certain amendments were made in the Consumer Protection Act.
Significance
  • The significance of Bharatiya Grahak Diwas 2022 revolves around giving a wholesome shopping experience to consumers.
  • They are provided protection against unfair trade practices like fake advertisements, false gift offers, and hoardings, among others.
  • Owing to an effective complaint redressal forum, the Consumer Protection Act assures that there is an efficient settlement of consumer disputes.
  • The act also brought changes in the process of how consumer complaints were dealt.
Source- PIB

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