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Mahesh

16/07/22 13:21 PM IST

National e-Governance Service Delivery Assessment

In News 
  • A National e-Governance Service Delivery Assessment was conducted by the Department of Administrative Reforms and Public Grievances (DARPG) in association with its knowledge partners, viz. NASSCOM and KPMG in 2021. 
Major  Highlights 
  • Ministry of Home Affairs has been ranked at 1 under the Central Ministries Portal in a National e-Governance Service Delivery Assessment conducted by the Department of Administrative Reforms and Public Grievances (DARPG).
  • Digital Police portal of National Crime Records Bureau (NCRB) placed at 2 in the assessment under the Central Ministries Services Portal.

There were four main parameters of assessment:-

  • Accessibility
  • Content Availability
  • Ease of Use and Information Security
  • Privacy for Central Ministry Portals

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