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Mahesh

31/03/24 09:41 AM IST

The world’s 1st conversational AI with emotional intelligence from Hume

In News
  • Recently,Hume, a New York-based research lab and technology company, has introduced what can be called the ‘first conversational AI with emotional intelligence’.
AI with Emotional Intelligence
  • To put this into perspective, all recent AI apps follow instructions. Now, imagine if they could also understand the user’s feelings and the meanings behind their words.
  • This is what Hume’s new AI voice interface does.
  • The company claims that it is building empathic AI that could ‘serve human well-being’ through an application programming interface (API) that can interpret emotional expressions and come up with empathic responses.
  • For the uninitiated, an API can be thought of as a channel to connect one software to another.
  • Its technology can power numerous applications. Hume calls its innovation Empathic Voice Interface (EVI) which is essentially an API that is powered by its proprietary empathic large language model (eLLM).
  • This eLLM reportedly understands and emulates tones of voices, and word emphasis to optimise human-AI conversations.
Benefits
  • The most standout feature of Hume’s conversational AI technology is its integration capability, rather than being just a solitary application.
  • Based on the claims, it seems the technology may revolutionise several fields by powering applications with humanlike interactions.
  • Potential future uses include AI assistants who can converse in a humanlike manner, customer support agents who can provide a more natural and relatable service, and therapists adept at comprehending a wide range of human emotions and thoughts.
  • Moreover, there’s a handy guide available for those interested in accessing and interacting with this innovative technology.
About Hume AI
  • The company believes that its mission is to ensure that AI is built to serve human goals and emotional well-being.
  • The company is named after the late Scottish philosopher and historian David Hume.
  • Hume argues that emotions drive choice and well-being.
  • At Hume AI, we take this as a guiding principle behind ethical AI: in order to serve our preferences, algorithms should be guided by our emotions,” reads the bio of the company.
Source- Indian Express

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